Privacy Policy

This notice explains how Axiom Parfums uses personal information when you browse the website, place an order, contact us or otherwise use our services.

Information we collect

Depending on how you use the site, we may process your name, email address, telephone number, billing and delivery details, order information, communications with us and technical information necessary to operate and secure the website.

Why we use it

We use personal information to process and fulfil orders, take payment, deliver purchases, communicate about orders, provide customer service, prevent fraud and misuse, keep appropriate business and accounting records, comply with legal obligations, and establish or defend legal claims where necessary.

Payment information

Payments are processed through Stripe Checkout. Axiom Parfums does not need to store your full card number on this website. Stripe processes payment information under its own privacy terms.

Service providers

We use service providers to operate the shop, including website/database hosting, payment processing, transactional email and delivery services. Personal information is shared only where reasonably necessary for those services or where required by law.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, accounting, tax, fraud prevention and legal obligations. Different categories of information may therefore be retained for different periods.

Your rights

Under UK data protection law, you may have rights including access to your personal information, correction of inaccurate information, erasure in certain circumstances, restriction or objection to some processing, and data portability where applicable. You also have the right to complain to the UK Information Commissioner's Office.

Contact

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